Effective date: October 24, 2026
We will refund a Scan when the requested county or sale is outside our current coverage, when we cannot deliver the purchased report, or when an order is accidentally duplicated.
Contact support@aucenta.io with your order email and the reason for the request. Requests should be made before report delivery when possible. We review other requests case by case when a report has not been materially used.
Pro subscriptions may be cancelled before the next billing period. Cancellation stops future renewals; it does not automatically refund a completed billing period.